{"id":914,"date":"2024-03-18T13:05:19","date_gmt":"2024-03-18T12:05:19","guid":{"rendered":"https:\/\/koafactory.com\/?page_id=914"},"modified":"2026-04-29T10:18:04","modified_gmt":"2026-04-29T08:18:04","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/koafactory-clean.dev-ws.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Through this website, personal data necessary for the management and maintenance of some of our services is collected.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We inform you that the owner of the website, as data controller, complies with Organic Law 3\/2018 of December 5 on Personal Data Protection and guarantee of digital rights, hereinafter LOPDGDD, Regulation EU 2016\/679, General Data Protection Regulation, hereinafter GDPR, and other current applicable regulations at all times, ensuring the proper use and processing of users\u2019 personal data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with Article 13 of the GDPR and Article 11 of the LOPDGDD, this Privacy Policy applies to the processing of personal data carried out by KOA FACTORY, S.L., hereinafter KOA FACTORY, as data controller, in relation to the data provided by users and\/or clients, natural persons, as a result of requesting information and\/or contracting the services and\/or products offered through this website, or collected in any section of it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Identity of the Data Controller<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data Controller:<\/strong> KOA FACTORY, S.L.<br><strong>Trade Name:<\/strong> KOA FACTORY<br><strong>Tax ID \/ NIF:<\/strong> B67315697<br><strong>Address:<\/strong> CALLE FRANCISCO GINER, 16, 08012, BARCELONA, BARCELONA<br><strong>Email:<\/strong> <a href=\"mailto:ADMIN@KOAFACTORY.COM\">ADMIN@KOAFACTORY.COM<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Purposes of Processing Your Personal Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your personal data will be used for the general purpose of managing and controlling the commercial relationship established between the user and the data controller, and specifically to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manage full access and proper use of services and\/or products by users.<\/li>\n\n\n\n<li>Communicate with users in response to incidents, requests, comments, and questions submitted through contact forms, including emails and\/or phone calls.<\/li>\n\n\n\n<li>Provide, update, maintain, and protect services and\/or products.<\/li>\n\n\n\n<li>Offer new services and\/or products, special offers, or updates.<\/li>\n\n\n\n<li>Manage recruitment processes, where applicable.<\/li>\n\n\n\n<li>Communications: send emails, messages, and other communications related to contracted services\/products or technical issues.<\/li>\n\n\n\n<li>Commercial communications, marketing: contact you to conduct surveys, gather feedback, and occasionally inform you about changes, developments, offers, or promotions. These communications require your explicit prior consent, which may be withdrawn at any time.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Your data will not be processed for any purpose other than those described unless required by law or by judicial\/administrative request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data Retention Period<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data will be retained while the contractual relationship with the user is maintained, without prejudice to the exercise of your data protection rights. Data may also be retained for the time necessary to comply with legal obligations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Data related to commercial communications and newsletters will be kept indefinitely until the user objects or requests deletion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Legal Basis for Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">KOA FACTORY processes your personal data in accordance with the following legal bases: data subject consent, performance of a contract or pre-contractual measures, and legitimate interest.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Data Subject Consent<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Consent is obtained for the purposes described above, and will be requested:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Before processing your data.<\/li>\n\n\n\n<li>During the registration\/contracting process as a client.<\/li>\n\n\n\n<li>When sending commercial communications from KOA FACTORY.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Requests for information require you to voluntarily provide the necessary data to process them. However, you may refuse to provide such data or withdraw your previously given consent at any time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In such cases, refusal to provide personal data will make it impossible to process your request, and withdrawal of consent will not affect processing carried out prior to its withdrawal.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Performance of a Contract<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The processing of data by KOA FACTORY is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures at their request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This legal basis applies when the user purchases products or contracts services through our website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Legitimate Interest<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">KOA FACTORY has a legitimate interest in maintaining and strengthening relationships with its clients and\/or users and in better addressing their expectations or previously expressed interests.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This includes, for example: improving products and services, managing requests, queries or complaints, offering similar products to those contracted, and informing about promotions and discounts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All of the above is without prejudice to KOA FACTORY\u2019s compliance with its obligations regarding electronic commercial communications under Law 34\/2002 of July 11 on Information Society Services and Electronic Commerce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KOA FACTORY understands that by providing your personal data, you guarantee and are responsible for its accuracy, validity, and correctness, and that you expressly accept and consent to its processing for the purposes described above.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you provide data of third parties, you confirm that you have their authorization and undertake to inform them of this Privacy Policy, releasing KOA FACTORY from any liability in this regard.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Curriculums \/ CVs<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Purpose<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">KOA FACTORY provides contact forms, email addresses or platforms through which candidates may submit their CVs to participate in recruitment processes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The data will be used to assess candidate profiles and select suitable applicants.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If no active recruitment process exists, CVs will be deleted and the candidate informed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, if KOA FACTORY wishes to retain a CV due to interest in the candidate\u2019s profile, the candidate will be informed accordingly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Legal Basis<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Performance of a contract or pre-contractual measures, Article 6.1.b GDPR.<\/li>\n\n\n\n<li>Consent of the data subject, Article 6.1.a GDPR.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Retention Period<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Data will be retained for the duration of the recruitment process and, in any case, for a maximum period of 6 months.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Data Sharing and International Transfers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Data may be shared with third parties who require access for legal or contractual purposes, such as public authorities or data processors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No international data transfers will take place except as outlined in this Privacy Policy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Rights<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Candidates may exercise their rights of access, rectification, erasure, objection, restriction, and portability as described in this Privacy Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data Recipients and International Transfers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As a general rule, KOA FACTORY will not share your personal data with third parties unless:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Required by law.<\/li>\n\n\n\n<li>You have expressly authorized it.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">KOA FACTORY will not carry out international data transfers except in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When necessary for the performance of a contract or pre-contractual measures.<\/li>\n\n\n\n<li>When required by applicable law.<\/li>\n\n\n\n<li>When the data subject has given explicit consent.<\/li>\n\n\n\n<li>When the website is hosted on servers located outside the European Economic Area.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In all cases, KOA FACTORY will ensure that the destination country guarantees an adequate level of data protection.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data Subject Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Data protection regulations allow you to exercise the following rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Right of access:<\/strong> obtain information about your personal data being processed.<\/li>\n\n\n\n<li><strong>Right to rectification:<\/strong> correct inaccurate or incomplete data.<\/li>\n\n\n\n<li><strong>Right to erasure:<\/strong> request deletion of your data when no longer necessary.<\/li>\n\n\n\n<li><strong>Right to object:<\/strong> object to the processing of your data, except for legitimate grounds or legal claims.<\/li>\n\n\n\n<li><strong>Right to object to marketing:<\/strong> opt out of commercial communications at any time.<\/li>\n\n\n\n<li><strong>Right to restriction:<\/strong> request limitation of processing in certain cases.<\/li>\n\n\n\n<li><strong>Right to data portability:<\/strong> receive your data in a structured, commonly used format or have it transferred to another controller.<\/li>\n\n\n\n<li><strong>Right not to be subject to automated decisions:<\/strong> including profiling that produces legal or significant effects.<\/li>\n\n\n\n<li><strong>Right to withdraw consent:<\/strong> at any time, without affecting prior lawful processing.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise your rights, please contact us using the details provided in the \u201cData Controller\u201d section, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name.<\/li>\n\n\n\n<li>ID number.<\/li>\n\n\n\n<li>Contact details.<\/li>\n\n\n\n<li>Description of your request.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We may request additional information to verify your identity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You also have the right to lodge a complaint with the Spanish Data Protection Authority, AEPD.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Additional Information<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Minors<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This website is intended for users over 18 years old.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For minors under 14, parental or legal guardian consent is required.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Social Media<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">KOA FACTORY may have profiles on social networks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Data shared through these platforms will be processed according to their respective policies unless otherwise specified.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Data Retention \/ Legal Obligation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In compliance with Law 25\/2007, certain traffic data may be retained and made available to competent authorities when legally required.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Log Data<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our servers automatically collect information such as IP address, device identification, operating system, and configuration.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Security Measures<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">KOA FACTORY has implemented technical and organizational measures to ensure data security and prevent unauthorized access, loss, or alteration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Continuous monitoring and evaluation processes are in place.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Partial Nullity<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If any provision of this Privacy Policy is declared null or ineffective, the remaining provisions will remain valid.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Confidentiality<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">All personal data collected will be treated confidentially in accordance with applicable legislation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Cookies<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our website uses first-party and third-party cookies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Full details are available in our Cookies Policy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Through this website, personal data necessary for the management and maintenance of some of our services is collected. We inform you that the owner of the website, as data controller, complies with Organic Law 3\/2018 of December 5 on Personal Data Protection and guarantee of digital rights, hereinafter LOPDGDD, Regulation EU 2016\/679, General Data Protection [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-914","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/koafactory-clean.dev-ws.com\/en\/wp-json\/wp\/v2\/pages\/914","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/koafactory-clean.dev-ws.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/koafactory-clean.dev-ws.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/koafactory-clean.dev-ws.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/koafactory-clean.dev-ws.com\/en\/wp-json\/wp\/v2\/comments?post=914"}],"version-history":[{"count":2,"href":"https:\/\/koafactory-clean.dev-ws.com\/en\/wp-json\/wp\/v2\/pages\/914\/revisions"}],"predecessor-version":[{"id":1247,"href":"https:\/\/koafactory-clean.dev-ws.com\/en\/wp-json\/wp\/v2\/pages\/914\/revisions\/1247"}],"wp:attachment":[{"href":"https:\/\/koafactory-clean.dev-ws.com\/en\/wp-json\/wp\/v2\/media?parent=914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}